1. Introduction
1.1 Welcome to the STARRY SHOPPING Platform operated by STARRY SHOPPING INTERNATIONAL LIMITED and its affiliates (individually and collectively, "STARRY SHOPPING", "we", "us" or "our"). STARRY SHOPPING takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all users of our STARRY SHOPPING website and mobile application ("Platform") (we refer to the Platform and the services we provide on our Platform collectively as the "Services"). User means a user who registers an account with us to use the Services, including buyers and sellers (individually and collectively, "User", "you" or "your"). We recognize the importance of the personal data you entrust to us and believe that it is our responsibility to properly manage, protect and process your personal data. This privacy policy ("Privacy Policy" or "Policy ") is designed to help you understand how we collect, use, disclose and/or process the personal data you provide to us and/or that we possess about you, whether now or in the future, and to help you make an informed decision before providing us with any of your personal data. 1.2 "Personal Data" or "Personal Data" means data about an individual who can be identified from that data or from that data and other information to which an organization has or may have access, whether true or not. Common examples of Personal Data may include name, identification number and contact details. 1.3 By using the Services, registering an account with us, accessing our Platform or accessing the Services, you acknowledge and agree that you are accepting the practices, requirements and/or policies outlined in this Privacy Policy, and you hereby consent to our collection, use, disclosure and/or processing of your Personal Data as described herein. If you do not agree to the processing of your Personal Data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you, including by posting those changes or the revised Privacy Policy on our Platform. We reserve the right to amend this Privacy Policy at any time. To the maximum extent permitted by applicable law, your continued use of the Services or Platform, including placing any orders, constitutes your acknowledgment and acceptance of the changes to this Privacy Policy. 1.4 This Policy applies together with other notices, contractual terms, consent terms that apply to our collection, storage, use, disclosure and/or processing of your Personal Data, and is not intended to override those notices or terms unless we expressly state otherwise. 1.5 This Policy applies to both buyers and sellers who use the Services, unless expressly stated otherwise.We disclose and/or process your personal data, and unless expressly stated otherwise by us, it is not intended to override these notices or terms. 1.5 This Policy applies to both buyers and sellers who use the Services, unless expressly stated otherwise. We disclose and/or process your personal data, and unless expressly stated otherwise by us, it is not intended to override these notices or terms. 1.5 This Policy applies to both buyers and sellers who use the Services, unless expressly stated otherwise.
2. When does STARRY SHOPPING collect personal data?
2.1 We will/may collect personal data about you:
When you register and/or use our services or platform, or open an account with us;
When you submit any form, including but not limited to an application form or other form relating to any of our products and services, whether online or in physical form;
when you enter into any agreement or provide other documents or information in connection with your interactions with us, or when you use our products and services;
when you interact with us, for example by telephone (which may be recorded), letter, fax, face-to-face meetings, social media platforms and email, including when you interact with our customer service agents;
当您使用我们的电子服务,或通过我们的应用程序与我们互动或使用我们平台上的服务时。这包括但不限于通过我们在您与我们的应用程序或网站交互时可能部署的 cookie;
当您在您的设备上授予与我们的应用程序或平台共享信息的权限时;
当您根据提供商的政策将您的 STARRY SHOPPING 账户与您的社交媒体或其他外部账户关联或使用其他社交媒体功能时;
当您通过我们的服务进行交易时;
当您向我们提供反馈或投诉时;
当您注册比赛时;或者
当您出于任何原因向我们提交您的个人数据时
上述内容并非详尽无遗,而是列出了可能收集有关您的个人数据的一些常见情况。
3. STARRY SHOPPING 将收集哪些个人数据?
3.1 STARRY SHOPPING可能收集的个人资料包括但不限于:
姓名;
电子邮件地址;
出生日期;
帐单和/或送货地址;
银行账户和付款信息;
电话号码;
性别;
用于访问我们的服务或平台的设备发送或与之相关的信息;
有关您的网络以及与您互动的人员和帐户的信息;
照片或音频或视频记录;
政府签发的身份证明或我们尽职调查、了解您的客户、身份验证或防止欺诈所需的其他信息;
营销和通信数据,例如您接收我们和第三方营销的偏好、您的通信偏好以及与我们、我们的服务提供商和其他第三方的通信历史;
使用和交易数据,包括有关您的搜索、订单、您在平台上互动的广告和内容以及与您相关的其他产品和服务的详细信息;
位置数据;
当用户注册使用我们的服务或平台时以及用户使用服务或平台时有关用户的任何其他信息,以及与用户如何使用我们的服务或平台相关的信息;和
有关用户参与的内容的汇总数据。
3.2 您同意不向我们提交任何不准确或具有误导性的信息,并且您同意将此类信息的任何不准确或更改通知我们。我们保留自行决定要求提供进一步文件以验证您提供的信息的权利。
3.3 如果您使用您的社交媒体帐户(“社交媒体帐户”)注册成为我们平台的用户,将您的 STARRY SHOPPING 帐户链接到您的社交媒体帐户或使用任何 STARRY SHOPPING 社交媒体功能,我们可能会访问您的信息已根据该提供商的政策自愿向您的社交媒体帐户提供商提供,并且我们将始终根据本政策管理和使用任何此类个人数据。
3.4 如果您不希望我们收集上述信息/个人数据,您可以随时书面通知我们的数据保护官选择退出。有关选择退出的更多信息,请参阅下面标题为“您如何撤回同意、请求访问或更正您提供给我们的信息?”的部分。. 但请注意,选择退出或撤回您对我们收集、使用或处理您的个人数据的同意可能会影响您对服务和平台的使用。例如,选择不收集位置信息将导致其基于位置的功能被禁用。
4. 其他数据的收集
4.1 与大多数网站和移动应用程序一样,您的设备发送的信息可能包括您浏览我们的平台时由网络服务器记录的有关您的数据。这通常包括但不限于您设备的互联网协议 (IP) 地址、计算机/移动设备操作系统和浏览器类型、移动设备类型、移动设备特性、唯一设备标识符 (UDID) 或移动设备标识符 (MEID)对于您的移动设备,引用网站的地址(如果有)、您在我们的网站和移动应用程序上访问的页面以及访问时间,有时还有一个“cookie”(可以使用您的浏览器首选项禁用)帮助网站记住您的上次访问。如果您已登录,此信息将与您的个人帐户相关联。
4.2 我们的移动应用程序可能会使用 GPS、Wi-Fi 等技术收集有关您移动设备位置的精确信息。我们出于一个或多个目的收集、使用、披露和/或处理此信息,包括但不限于位置- 您请求或根据您的位置向您提供相关内容或允许您将您的位置分享给其他用户的服务,作为我们移动应用程序下服务的一部分。对于大多数移动设备,您可以通过您的设备设置撤销您对我们获取您的位置信息的许可。如果您对如何禁用移动设备的定位服务有任何疑问,请联系您的移动设备服务提供商或设备制造商。
4.3 当您在我们的网站或移动应用程序上查看页面时,当您在我们的平台或通过服务观看内容和广告以及访问其他软件时,大部分相同的信息都会发送给我们(包括但不限于 IP 地址、操作系统等);但是,您的设备不会向我们发送有关服务和平台安装的内容、广告查看和/或软件以及时间的信息,而不是页面浏览量。
5. 饼干
5.1 我们或我们的授权服务提供商和广告合作伙伴可能会不时使用“cookies”或其他功能,以允许我们或第三方收集或共享与您使用我们的服务或平台有关的信息。这些功能帮助我们改进我们的平台和我们提供的服务,帮助我们提供新的服务和功能,和/或使我们和我们的广告合作伙伴能够为您提供更多相关的内容,包括通过再营销。“Cookies”是存储在您的计算机或移动设备上的标识符,用于记录有关计算机或移动设备的数据、使用或访问服务或平台的方式和时间、有多少人以及我们平台内的其他活动。我们可能会将 cookie 信息与个人数据相关联。Cookie 还链接到有关您选择购买的商品和您查看的网页的信息。此信息用于跟踪您的购物车、提供特定于您兴趣的内容、使我们的第三方广告合作伙伴能够在互联网上的网站上投放广告、进行数据分析和监控服务的使用情况。
5.2 您可以通过在您的浏览器或设备上选择适当的设置来拒绝使用 cookie。但是,请注意,如果您这样做,您可能无法使用我们平台或服务的全部功能。
6. 我们如何使用您提供给我们的信息?
6.1 我们可能出于以下一项或多项目的收集、使用、披露和/或处理您的个人数据:
考虑和/或处理您与我们的申请/交易或您通过服务与第三方的交易或通信;
管理、操作、提供和/或管理您对我们的服务和我们的平台的使用和/或访问(包括但不限于记住您的偏好),以及您与我们的关系和用户帐户;
响应、处理、处理或完成交易和/或满足您对某些产品和服务的要求,并通知您服务问题和异常账户行为;
执行我们的服务条款或任何适用的最终用户许可协议;
保护人身安全和他人的权利、财产或安全;
用于识别、验证、尽职调查或了解您的客户的目的;
评估和做出与您的信用和风险状况以及信用产品资格相关的决定;
维护和管理不时可能需要的任何软件更新和/或其他更新和支持,以确保我们的服务顺利运行;
处理或促进客户服务、执行您的指示、处理或回应您或代表您提出(或声称由)提出的任何查询;
为了管理和/或管理您与我们的关系或您对我们服务的使用,通过语音电话、短信和/或传真消息、电子邮件和/或邮政邮件或其他方式与您联系或沟通,例如但不限于向您传达与我们的服务有关的管理信息。您承认并同意,我们可以通过向您邮寄信件、文件或通知的方式进行此类通信,这可能涉及披露有关您的某些个人数据以实现相同的交付以及在外部封面上信封/邮件包裹;
允许其他用户与您互动、与您联系或查看您在平台上的一些活动,包括在其他用户向您发送私人消息、在平台上为您发表评论或使用社交功能与您联系时通知您在平台上;
进行研究、分析和开发活动(包括但不限于数据分析、调查、产品和服务开发和/或分析),分析您如何使用我们的服务,推荐与您的兴趣相关的产品和/或服务,以改进我们的服务或产品和/或增强您的客户体验;
允许进行审计和调查,以验证目标受众的规模和构成,并了解他们对 STARRY SHOPPING 服务的体验;
For marketing and advertising and in this regard, to send you marketing and promotional information and materials through various media and methods of communication relating to products and/or services (including but not limited to third-party products and/or services that STARRY SHOPPING may work with or collaborate with on products or services that STARRY SHOPPING (and/or its affiliates or related companies) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. You may unsubscribe from receiving marketing messages at any time using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters or marketing materials from us and our related companies;
To respond to legal process or comply with any applicable law, governmental or regulatory request in any relevant jurisdiction or where we have good reason to believe that such disclosure is necessary, including but not limited to satisfying disclosure requirements under any law binding on STARRY SHOPPING or its related companies or affiliates (including, where applicable, displaying your name, contact details and company details);
Produce statistics and research for internal and statutory reporting and/or record keeping requirements;
Carry out due diligence or other screening activities (including, but not limited to, background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have implemented;
Review our services or STARRY SHOPPING’s business;
To prevent or investigate any actual or suspected violation of our Terms of Service, fraud, illegal activity, omissions or misconduct, whether or not related to your use of our Services or any other matter arising out of your relationship with us;
Respond to any threatened or actual claims against STARRY SHOPPING or other claims that any Content violates the rights of a third party;
storing, hosting, backing up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;
Processing and/or facilitating business asset transactions or potential business asset transactions where such transaction involves STARRY SHOPPING as a participant or involves only STARRY SHOPPING’s affiliates or related companies as participants or involves STARRY SHOPPING and/or any one or more of STARRY SHOPPING’s affiliates or related companies as participants and there may be other third-party organizations involved in the transaction. “Business Asset Transaction” means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an organization or a portion of an organization or any business or assets of an organization; and/or
Any other purpose we notify you of when we obtain your consent.
(collectively, the “Purposes”).
6.2 You acknowledge, consent and agree that STARRY SHOPPING may access, preserve and disclose your account information and content if required by law or pursuant to a court order or order of any governmental or regulatory authority with jurisdiction over STARRY SHOPPING or in good faith believe that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) comply with the request of any governmental or regulatory authority with jurisdiction over STARRY SHOPPING; (c) enforce the STARRY SHOPPING Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claim against STARRY SHOPPING or other claim that any content infringes the rights of a third party; (e) respond to your requests for customer service; (f) protect the rights, property or personal safety of STARRY SHOPPING, its users and/or the public.
6.3 As the purpose for which we will/may collect, use, disclose or process your personal data depends on the circumstances at hand, the purposes listed above may not appear. However, we will inform you of such other purposes when we obtain your consent, unless privacy laws permit the processing of the applicable data without your consent.
7. How does STARRY SHOPPING protect and retain customer information?
7.1 We have implemented a variety of security measures and work hard to ensure the safety of your personal data on our systems. User personal data is contained behind secure networks and is only accessible by a limited number of employees who have special access rights to such systems. However, it is inevitable that absolute security cannot be guaranteed.
7.2 We will retain personal data in accordance with the Privacy Act and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably determine that (i) retaining such personal data is no longer necessary for the purposes for which it was collected; (ii) it is no longer necessary to retain it for any legal or business purpose; or (iii) there is no other legitimate interest in further retaining such personal data. If you stop using the Platform, or your license to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under the Privacy Act. We may securely dispose of your personal data without prior notice to you, in accordance with applicable law.
8. DOES STARRY SHOPPING DISCLOSE INFORMATION IT COLLECTS FROM VISITORS TO EXTERNAL PARTIES?
8.1 In conducting our business, we will/may need to use, process, disclose and/or transfer your Personal Data to our third party service providers, agents and/or our affiliates or related companies and/or other third parties who may be located in or outside Malaysia for one or more of the purposes listed above. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your Personal Data on our behalf or otherwise for one or more of the purposes listed above. We strive to ensure that third parties and our affiliates protect your Personal Data from unauthorized access, collection, use, disclosure, processing or similar risks and retain your Personal Data only for as long as your Personal Data is needed for the purposes listed above.
our subsidiaries, affiliates and related companies;
Buyers or Sellers with whom you transact or interact on the Platform, or in connection with your use of the Services for the purposes set out above;
Other users who use our Platform for one or more of the above purposes;
Contractors, agents, service providers and other third parties we use to support our business. These include, but are not limited to, parties who provide administrative or other services to us, such as post offices, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies and data centers;
Any government or regulatory body with jurisdiction over STARRY SHOPPING or as permitted by Article 6.2;
A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of STARRY SHOPPING’s assets (whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding), in which personal data held by STARRY SHOPPING about users of our Services is one of the assets transferred; or the counterparty in a transaction of business assets involving STARRY SHOPPING or any of its affiliates or related companies; and
Third parties to whom we disclose your personal data for one or more purposes and who in turn collect and process your personal data for one or more purposes.